Job Info :
Company Name : Dell
Company Profile : For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Company Website : www.dell.com
Job Description :
Designation : Client Tech Supt Associate Technical Support
Qualification : Any Degree
Experience : 0-2 years
Location: Bangalore
Salary: As per the Industry
Skills:
Click here to ApplyCompany Profile : For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Company Website : www.dell.com
Job Description :
Designation : Client Tech Supt Associate Technical Support
Qualification : Any Degree
Experience : 0-2 years
Location: Bangalore
Salary: As per the Industry
Skills:
- Responsible for providing telephone diagnostic technical support of desktops,
- portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
- Responds to customer technical problems/issues related to hardware, software and networking via phone.
- Strong telephone etiquette skills.
- Able to communicate over the phone effectively.
- Basic knowledge of Dell products, customer service, policies and procedures.
- Strong knowledge of computer and navigating through open applications.
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